PRIVACY POLICY
At Coachable Consulting, your trust matters as much as your attention. We collect only the information we reasonably need to run our website, deliver our music and events, and support the people in our programs, and we handle it with care.
This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to [www.DOMAIN.com] and to the services offered by [LEGAL ENTITY NAME], doing business as Coachable Consulting. By using our website or services, you agree to this policy.
Questions about this Privacy Policy or how we handle your information:
Coachable Consulting Email: [CONTACT EMAIL] Website: [www.DOMAIN.com]
We may update this Privacy Policy as our services evolve. The current version will always be posted here with the effective date shown above. Material changes may also be communicated by email to clients and subscribers.
We operate primarily from [COUNTRY]. If you access our services from elsewhere, your information may be processed in [COUNTRY] or in the countries where our providers operate. By using our services, you understand and consent to this.
Our services are intended for adults. We do not knowingly collect personal information from children under [13 / 16 / 18 — set per jurisdiction]. If we learn we have collected such information without proper consent, we will delete it.
Our website may link to other sites and platforms we do not control, including streaming services and social media. We are not responsible for their privacy practices, so please review their policies before sharing information.
[JURISDICTION-SPECIFIC BLOCK — add once confirmed] Depending on Coachable Consulting's registration and audience, insert the correct region-specific rights language here:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information, subject to legal exceptions
- Opt out of marketing communications
- Request a portable copy of your information
- Withdraw consent where processing is based on consent
Depending on where you live, you may have the right to:
To exercise any of these, contact us at [CONTACT EMAIL]. We will respond within the timeframe required by applicable law.
- Canada (PIPEDA / Quebec Law 25): right to access and correction, complaint to the Office of the Privacy Commissioner, and Law 25 obligations if serving Quebec residents.
- United States (CCPA/CPRA, etc.): right to know, delete, correct, and opt out of sale/sharing; non-discrimination.
- EU / UK (GDPR): legal bases for processing, right to object and restrict, and the right to lodge a complaint with a supervisory authority. An attorney should confirm which of these apply before publishing.
We keep personal information for as long as needed to provide our services and meet legal, tax, and accounting obligations. Marketing contacts are kept until you unsubscribe or request deletion. You may request deletion of your information at any time, subject to records we are required to retain.
We use reasonable administrative, technical, and physical safeguards to protect your information, including secure processing of payment data through our providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to improve our practices over time.
We share information only where needed to run the business, and with providers who are bound to protect it. This may include:
- Website and course platforms [CONFIRM: Showit, Kajabi]
- Email marketing platform [CONFIRM]
- Payment processors [CONFIRM: e.g., Stripe, PayPal]
- Analytics and advertising platforms [CONFIRM]
- Scheduling or event tools [CONFIRM]
We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a business transfer such as a merger or sale. In that case we will note any choices you have.
We use the information we collect to:
- Deliver the products, tickets, events, and programs you request
- Process payments and send confirmations, receipts, and access details
- Respond to inquiries and provide support
- Send marketing emails and updates, which you can opt out of at any time
- Personalize content and improve the website and our offerings
- Understand traffic and engagement
- Detect and prevent fraud, abuse, and security issues
- Meet legal and tax obligations
We do not sell your personal information.
We use cookies and similar tools to operate the site, remember preferences, understand how the site is used, and measure marketing. Categories include:
- Essential cookies for core site function and security
- Analytics cookies to understand site usage [CONFIRM: e.g., Google Analytics]
- Marketing cookies to measure and improve campaigns [CONFIRM: e.g., Meta Pixel, if used]
- Preference cookies to remember your settings
You can control cookies through your browser settings. Disabling some cookies may affect how parts of the site work.
Like most websites, we automatically collect limited technical information when you visit, which may include:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Referring website or source
- Approximate geographic region
- Date and time of visit
- Fill out a contact or inquiry form
- Join a waitlist (for example, an upcoming event or release)
- Subscribe to our email list or download a free resource
- Register for an event, concert, or experience
- Enroll in coaching, mentoring, or a program
- Purchase a product or ticket
- Communicate with us by email or other channels
- Complete a survey or leave a testimonial
You may share information when you:
This information may include your name, email address, phone number, mailing address, business or organization details where relevant, payment information (processed securely by a third-party processor), and anything else you choose to share.
